Friday, March 21, 2014

Chatting Answers

The library at TCTC offers a chat feature for students, who would like to submit their reference questions online.  Often, as we answer questions submitted by students, we go to an EBSCO database and search for information.  These searches, once complete, can be easily shared with students.  EBSCO offers a drop-down menu on the top right section of the hit list called "share".  From this drop-down box, a permalink can be found that can be sent to the student through our online chat feature.  If the student is on campus, they will easily be able to access the results of our search.  If they are not on campus, the proxy prefix for the college must also be provided.  The image below is a screen shot of an EBSCO search for "Things Fall Apart".  Students appreciate the immediate access to the search results, through the provision of this permalink.  It is a great way to remotely help students with research!

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